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Unified Customer Contact and Force Control Room Solution

Unified Customer Contact and Force Control Room Solution is a UK public sector tender from York and North Yorkshire Combined Authority (Yorkshire and the Humber), with an estimated value of £15m (excluding VAT). The closing date is .

In our daily copy of Find a Tender and Contracts Finder data (), York and North Yorkshire Combined Authority has 4 open tenders.

Unified Customer Contact and Force Control Room Solution. Source: Find a Tender and Contracts Finder
BuyerYork and North Yorkshire Combined Authority (York)
Published
Closing date, 11:00 UK time
Estimated value£15m (excluding VAT)
CPV code32000000 — Radio, television, communication, telecommunication and related equipment
35710000 — Command, control, communication and computer systems
42960000 — Command and control system, printing, graphics, office automation and information-processing equipment
48000000 — Software package and information systems
64227000 — Integrated telecommunications services
72000000 — IT services: consulting, software development, Internet and support
CPV categoryRadio, television, communication and telecommunication equipment
Contract typeServices
ProcedureCompetitive flexible procedure
RegionYorkshire and the Humber
Location—
Marked suitable forNot marked
SourceFind a Tender, notice 097341-2026

Read the full notice and documents on Find a Tender

How this procurement works

This uses the competitive flexible procedure (Procurement Act 2023). The buyer designs its own stages, often a request to participate first, then invited tenders. Read the notice for each stage and deadline.

Who can bid

The notice is not marked as suitable for SMEs or VCSEs. Small businesses can still bid if they meet the requirements, or join a consortium or a prime contractor's supply chain.

Closing date

40 days left: the deadline for tenders is , 11:00 UK time (as of ). Late submissions are normally rejected; check the notice for the exact time and how to submit.

Next steps

  1. Register as a supplier on Find a Tender — it is free. Never pay anyone for "registration".
  2. Open the official notice, follow the link to the buyer's tender portal and download the documents.
  3. Check that you meet the selection criteria (experience, insurance, finances) and send clarification questions early.
  4. Prepare your response, including any social value questions, and submit before the closing date.

New to public sector tenders? Read how to bid for UK public sector tenders.

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